Last updated: March 10, 2023
Fojill Guitar® (“Fojill Guitar“, “we“, “us“, or “our“) operates the fojillguitar.shop website and related mobile applications (the “Service“).
This Privacy Policy describes how we collect, use, process, and disclose your information, including personal information, in conjunction with the Service. Please take a moment to review this Privacy Policy carefully.
Introduction
We take the privacy of our users very seriously. We are committed to protecting your information and your privacy.
This Privacy Policy explains how we may collect, use, and share information from you when you access or use our Service. The types of information we collect depend on how you use our Service. The Privacy Policy applies to any Fojill Guitar website, application, product, software, or service that links to this Privacy Policy (collectively, the “Services”).
By accessing or using the Service, you agree to the collection, use, disclosure, and procedures this Privacy Policy describes. Beyond the Privacy Policy, your use of the Service is also subject to our Terms of Service.
What Information Do We Collect?
We collect information from you in several different ways on our Services. Some of this information is personal information that identifies you as an individual. Some of it is aggregate or demographic information that does not identify you directly.
Information You Provide Directly to Us
We may collect different types of information from or about you:
Contact information such as your name, email address, postal address, and phone number when you create an account, make purchases, subscribe to marketing communications, request information, or contact us.
Payment information such as your payment card details and billing address when you make a purchase.
Profile information including purchases, order history, wish lists, recommendations, reviews, and settings when you create a Fojill Guitar account with us.
Communications received from you such as feedback, suggestions, messages, chats, posts, or emails.
Marketing preferences including your opt-in/opt-out choices for marketing emails, texts, or postal mail.
Other information that you intentionally submit to us or that you publish or share through the Services.
Information We Collect Automatically
We also automatically collect information about your visit to our Service through technologies such as cookies, web beacons, pixels, browser analysis tools, server logs, and other similar technologies (collectively “Tracking Technologies”). For example:
- Log data such as your Internet Protocol (“IP”) address, operating system, browser type, browser language, device information, service provider, referral URLs, date/time stamps, page views, and activities conducted on the Service.
- Tracking technologies data such as cookies, web beacons, pixels, tags, and scripts to recognize you, customize your experience, estimate our audience size and usage patterns, store information about your preferences, and speed up your searches.
- Location data such as your computer’s IP address to estimate your location and deliver location-based content.
- Usage data to measure and analyze traffic and usage trends as well as to understand demographics, interests and behavior of our users.
If you access our Service from a mobile device, we may collect unique device identifiers and other device data. We may correlate this data with your activities across different websites, devices, and other services.
Information from Third Party Sources
We may obtain additional information about you from third parties such as marketers, partners, researchers, payment processors, and others. For example:
- Demographic data or insights based on information that you have made public on social media platforms.
- Marketing leads, search results and links, including paid listings such as sponsored links.
- Marketing and sales information from third party data aggregators.
We may combine any information we receive from third parties with other information you have provided to us or that we have collected.
How Do We Use the Information We Collect?
We use your information for a variety of business purposes including to:
- Provide, operate, maintain, personalize, and improve the Services.
- Enable you to access, purchase, and use our products and services.
- Process, fulfill, and follow up on your purchases and other transactions.
- Administer rewards, surveys, contests, or other promotional activities or events sponsored by us or our partners.
- Communicate with you about products, services, offers, promotions, and events, and provide other news and information we think will be of interest to you.
- Monitor and analyze trends, usage, and activities in connection with our Services.
- Personalize your experience and provide advertisements, content, or features that match your interests and preferences.
- Detect, investigate, and prevent fraudulent transactions and other illegal activities.
- Conduct research and analysis, including focus groups and surveys.
- Develop new products and services.
- Link or combine information we have collected from or about you.
- Verify your eligibility and deliver prizes in connection with contests and sweepstakes.
- Carry out any other purpose described to you at the time the information was collected.
- Carry out any other legitimate business purpose, where your interests, rights, and freedoms do not override those interests.
How Do We Share the Information We Collect?
We may share the information we collect about you as described in this Privacy Policy or as described at the time of collection, including with:
- Vendors and service providers – To assist us in meeting business operations needs, including processing orders and credit card payments, shipping orders, email distribution, market research, product development, data analytics, customer service, managing and enhancing customer data, providing customer communications relevant to your preferences, and our own marketing. Service providers are required to use your Personal Information only as necessary to provide services to us.
- Legal and regulatory authorities – To comply with legal obligations such as in response to a request from law enforcement or other government regulator, subpoena, court order, or other legal process. This may include providing information to assist authorities in preventing fraud or serious harm or to conduct an investigation.
- Business transfers – In the event of a merger, acquisition, bankruptcy, dissolution, reorganization, sale of some or all of Fojill Guitar’s assets or stock, financing, public offering of securities, acquisition of all or a portion of our business, a similar transaction or proceeding, or steps in contemplation of such activities.
- Affiliates – Information may be shared with Fojill Guitar affiliates for purposes consistent with this Privacy Policy. We require affiliates to honor this Privacy Policy.
- Advertising partners – To provide you with targeted advertising based on your interests and to evaluate the effectiveness of our advertising campaigns.
- Other users – With other users when you engage in certain activities through the Services that are designed to be public or that require your consent, such as posting a review, participating in a promotional activity, or connecting your social media service account with your Services account. This information may include things like your name, profile picture, and the fact that you have an account with us.
- Other parties in aggregated form – We may share non-personal, aggregated, or de-identified information with third parties for research, marketing, analytics, and other purposes, provided it cannot reasonably be used to identify you.
Third Party Services
Our Service may link to or integrate with other services who may collect personal information about you. You acknowledge these third party services may access, collect, use or share your personal information in accordance with their own privacy policies. We are not responsible for the privacy practices of third party services integrated into our Services. Please review their privacy policies carefully.
Some examples include:
- Social media services – When you link, connect, or login to the Services with your social media account like Facebook or Twitter.
- Payment processors – To process your credit card transactions in connection with your purchases.
- Shipping providers – To provide tracking information and deliver your orders.
- Analytics, advertising networks, and search information providers – To analyze how users interact with our Services, target advertising, and perform search engine functions.
You can control tools we use such as cookies and adjust your sharing settings on third party services like social media sites. But if you limit sharing on third party services, you may not be able to take advantage of some useful integrations.
Online Tracking and Advertising
We participate in interest-based advertising and use third party advertising partners to serve you targeted advertisements based on your interests and past browsing history.
To understand more about these advertising practices or to opt out of receiving online behavioral advertisements, please visit the Digital Advertising Alliance or Network Advertising Initiative.
European users may opt out by visiting the Your Online Choices site.
We also work with third parties to display advertising on our website or to manage and serve our advertising. These third parties may use cookies, web beacons, SDKs, and other technologies to identify your device when you visit our website and use our mobile applications. They may also combine information they collect from our Services with other information they have collected from other services. Their ability to use and share information is restricted by their terms of service and privacy policies.
We do not share your personal information directly with advertisers or advertising partners. However, advertisers may assume you meet the targeting criteria they have selected if you interact with or view an ad after it has been served to you.
Your Choices and Rights
You may exercise choices and rights regarding the personal information we collect and how it’s used:
Opt-out of Communications
You may opt out of receiving promotional communications from us. Just follow the instructions in those communications or let us know. If you opt out of promotional communications, we may still send you non-promotional communications, like security updates or account notices.
Set Cookies and Advertising Preferences
You can set your browser to accept all cookies, block all cookies, require your consent before a cookie is placed in your browser, or block cookies from particular websites. However, blocking cookies will prevent some web services from working correctly.
You can also opt-out of third party analytics services and interest based ads. Note that opting-out does not make these ads completely disappear – it just stops the use of third party cookies and data to serve targeted ads.
Access or Change Your Information
You can access, review, and edit your account information directly in the Services. You can also make choices about the collection and use of your data by us. Contact us if you need assistance exercising your rights to access, port, amend, delete or restrict the processing of your personal information.
Lodge a Complaint
You have the right to complain to a data protection authority about our collection and use of your personal information. For more information, contact your local data protection authority.
California Resident Rights
If you are a California resident, you have the right to request:
- A list of the categories of personal information we have shared with third parties for their direct marketing purposes; and
- A list of the categories of personal information we have disclosed about you for non-affiliated third parties’ own direct marketing purposes.
Nevada Resident Rights
Nevada law permits Nevada residents to opt-out of the sale of personally identifiable information for monetary consideration. We do not sell personal information under Nevada law. However, if you are a Nevada resident who has purchased or leased goods or services from us, Nevada law permits you to submit a verified request directing us not to make any further sale of your personal information to any third party for monetary consideration. Following verification of your Nevada residency, we will maintain your request in the event Nevada law imposes obligations upon us in the future concerning the sale of your personal information. To submit a verified request, please contact us using the information in the Contact Us section below.
International Users
If you are located outside the U.S., you have the right to access personal information we hold about you and request details about how we may use and disclose your personal information. You may also have the right to request to rectify, erase, restrict, or object to the processing of your personal information in certain circumstances.
How to Exercise Your Rights
To exercise any of your rights, please contact us using the information in the Contact Us section below. We will process and reply to your request in a reasonable timeframe, generally within 30 days.
Data Security and Retention
We seek to protect your personal information using technical and administrative security measures to reduce the risks of loss, misuse, unauthorized access, disclosure and alteration. Some of the safeguards we use include firewalls, data encryption, physical access controls and information access authorization controls. We also authorize access to personal information only for those employees or agents who require it to fulfill their job or service responsibilities.
However, no security system can fully eliminate security risks. We cannot guarantee the security of our systems 100%. In the event that any information under our control is compromised, we will take reasonable steps to investigate and remediate the situation.
We only retain personal information for as long as necessary to provide the Services you have requested, or for other essential purposes such as audits, security, fraud monitoring, mandatory service records, and legal compliance.
Children’s Privacy
Our Service is not designed for use by anyone under 18. We do not knowingly collect personal information from children under 18 without obtaining parental consent. If you are a parent or legal guardian and think your child under 18 has provided us with personal information, please contact us. If we become aware personal information has been collected from a child under 18 without verification of parental consent, we will take steps to delete such information.
Privacy Policy Changes
Because we’re always looking for new and innovative ways to help you play your best music, this policy may change over time. We will notify you about any material changes to this Privacy Policy before implementing the change by sending a notice to the primary email address specified in your account or by placing a prominent notice on our site.
Contact Us
If you have any questions about our Privacy Policy or information practices, please feel free to contact us at:
Fojill Guitar
123 Main St
Anytown, USA 12345
Email: [email protected]
Phone: (800) 555-1234
Conclusion
We thank you for taking the time to review our Privacy Policy. We hope this has helped explain how we handle your personal information. We’re passionate about designing quality musical instruments and gear while respecting our users’ rights to privacy and transparency. If you have any questions, don’t hesitate to contact us!
